payment_driver_unavailable (501)¶

A top-up was asked for through a payment driver this deployment does not have enabled.

Cause¶

The request was well formed. What is missing is a driver able to take the money, which is deployment configuration rather than anything about the request.

The message¶

Payment driver stripe is not enabled.

The fix¶

An API caller does not meet this code. It is raised only on an administrative surface, which is not part of the public API and is not reachable with an API key. A call of your own that returns it went somewhere it was not meant to go.

Credits are topped up from the dashboard. Crypto deposits go through no payment driver at all. Each account has its own permanent deposit address, and a transfer to it becomes credits on its own.

event_id¶

event_id is always null on this code. It is a refusal the caller is meant to handle, so nothing is recorded as a failure to look at. The service answers and writes one log line.

Related codes¶

• topup_in_progress — a top-up is open and part-paid.
• rate_unavailable — no corroborated exchange rate.

The whole catalogue, grouped by what a caller does with it, is on errors.

The response¶

{
  "error": {
    "code": "payment_driver_unavailable",
    "message": "Payment driver stripe is not enabled.",
    "docs_url": "https://doc.cheap/docs/errors/payment_driver_unavailable",
    "request_id": "req_9e6b1f7c-2d4a-4b83-9c51-7f0ad3e8b642",
    "event_id": null
  }
}